My name is Ken Roberts, and along with my father, Ken Sr., we have owned and operated our family business, Kiss Carpet, for over 39 years.
What does that mean to you, the consumer?
It means that while others in the area are owned and operated from elsewhere in the United States, we live here, with all of you, in Northern Michigan because we love it here. We’re extremely proud of the relationships we’ve built over these 39 years, and our customers, as our employees are like family.
Our sole purpose is to provide you with the product that will best suit your needs, while fitting your budget, and go the extra mile to do all we can to fulfill your dreams with that budget. We’ll be up front with you in explaining both the upside as well as the downside of any product you choose, for you deserve to know exactly what you’re getting, and it’s up to us to provide you with exactly what you’re paying for. Nothing less is acceptable.
We’ll explain that the installation is more important than the product itself.
Kiss Carpet installations are FULLY warrantied and should you ever have problems, we WILL replace the product to your satisfaction.
One of the services that we have become well known for is our product specification.
We realize that many THINK they know what they want, but due to location, traffic or other reasons, they may have better choices that they were unaware of.
We make you aware of all your options to allow you to make the very best choice for your home and family. We will educate and provide the proper ways to maintain your product to prolong the life and maintain the beauty of your flooring, allowing you to receive the most for your money, regardless of your initial investment.
We will move, or facilitate the moving of any and all furniture, pianos, pool tables, even Grandpa in his recliner so that you’ll not be burdened with that task, and replace each piece exactly where you want it. We can complete your project while you’re away ... leave the old and return to the new.
Why do we do all these things? Because we’re family owned, family operated, and family means everything to us!
Thanks, Ken Roberts Kiss Carpet Design Center
